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IDProjectCategoryView StatusLast Update
0032099mantisbtbugtrackerpublic2023-03-23 16:44
Reportermbrodz Assigned Todregad  
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionunable to reproduce 
Product Version2.24.2 
Summary0032099: Issue view status per role
Description

Hi. is there any possibility to define in the config (config_inc.php) that a certain role (45:customer) will always have view status public for bugnote or also for issue ?
We know only define it in the configuration report for the user, but when we have many users, it is lengthy.
Many thanks !

Additional Information

We have a problem when customers forget to give a public note, so their manager does not see the note.

TagsNo tags attached.

Activities

dregad

dregad

2023-03-04 10:57

developer   ~0067449

Not sure I fully understand what you're trying to do here.

Assuming your default bugnote view state is public ($g_default_bugnote_view_status = VS_PUBLIC;), then you can set $g_change_view_status_threshold = 46; (46 should be a constant matching the role higher than your customer; note this can also be an array, e.g. [UPDATER, DEVELOPER, MANAGER, ADMINISTRATOR]), this way customers cannot change the note's status.

dregad

dregad

2023-03-13 12:34

developer   ~0067478

mbrodz,

You did not provide any feedback; I am therefore resolving this issue as "no change required".

Feel free to reopen the issue at a later time and provide the requested information.