Search found 340 matches
- 05 Dec 2023, 00:36
- Forum: EmailReporting
- Topic: How to block addition to 'monitored by'?
- Replies: 2
- Views: 52
Re: How to block addition to 'monitored by'?
Thank you! It appears that I simply need to add that mailbox email address to line 1843 to prevent it from being added.
- 04 Dec 2023, 20:15
- Forum: EmailReporting
- Topic: How to block addition to 'monitored by'?
- Replies: 2
- Views: 52
How to block addition to 'monitored by'?
Windows, Mantis v2.25.7 We have an automated mailbox that sends emails to Mantis and gets processed with the Email plugin. Where in the code would I insert a test for that mailbox name to prevent it from being added as a "Monitored By" user? I made the account in Mantis for that mailbox an...
- 08 Nov 2023, 21:52
- Forum: Help
- Topic: Status Icons Black
- Replies: 7
- Views: 918
Re: Status Icons Black
Perhaps you switched from HDMI to HDI connection type on your video? Maybe the cable is loose? Maybe the video card itself isn't seated all the way in the slot? Maybe you enabled HDR output and mantis doesn't like that? Have no other suggestions really at this point, sorry.
- 08 Nov 2023, 21:49
- Forum: Help
- Topic: Status Icons Black
- Replies: 7
- Views: 918
Re: Status Icons Black
Are there any errors/warnings showing in the developer console of the browser? And which browser are you using?
- 08 Nov 2023, 17:17
- Forum: Help
- Topic: in MyView the window collapse state is not saved, possible regression?
- Replies: 1
- Views: 476
Re: in MyView the window collapse state is not saved, possible regression?
Suddenly started working again??? I did *nothing* and now it is working.
I keep telling our customers/users that "it isn't magic" but now I'm string to think i may need to stop telling them that...
I keep telling our customers/users that "it isn't magic" but now I'm string to think i may need to stop telling them that...
- 08 Nov 2023, 16:14
- Forum: Help
- Topic: How to delete multiple attachments at once?
- Replies: 4
- Views: 1120
Re: How to delete multiple attachments at once?
Perhaps better option is to have the option in the mail plugin just to add the primary attachment(s). Not sure if that is an option but perhaps @SL-Gundam can give his view. That would make anything posted in the body of the message such as a screenshot to be left out. This is a difficult problem t...
- 08 Nov 2023, 16:11
- Forum: Help
- Topic: Status Icons Black
- Replies: 7
- Views: 918
Re: Status Icons Black
Sorry didn't see it at the end of the post like that, most people put it as the very top thing. My config file has this instead, perhaps the array thing is making it not work for you? Note that I added two extra statuses also: # Revised enum string with new 'testing' and 'predeployment' statuses $g_...
- 08 Nov 2023, 00:35
- Forum: Help
- Topic: How to delete multiple attachments at once?
- Replies: 4
- Views: 1120
Re: How to delete multiple attachments at once?
+1 for this as an option as well. Some of our users have way too many dumb email images and high traffic tickets fill the view with attached images. Then every time you delete one it generates an email.
- 08 Nov 2023, 00:33
- Forum: Help
- Topic: Status Icons Black
- Replies: 7
- Views: 918
Re: Status Icons Black
Probably wrong perms on your config file or config directory. You didn't post your Mantis version or O/S info so can't do much more than offer guesses.
- 08 Nov 2023, 00:30
- Forum: Help
- Topic: in MyView the window collapse state is not saved, possible regression?
- Replies: 1
- Views: 476
in MyView the window collapse state is not saved, possible regression?
MantisBT v2.25.7 Windows 10 --- In Chrome and Edge and Firefox browsers, the collapse state of the sections when in MyView option are not saved. If I collapse the Resolved window, for example, then refresh the browser via [ctrl-R] or [F5] the Resolved window opens back up. I logged out and deleted a...
- 25 May 2023, 14:41
- Forum: Help
- Topic: is there a variable to control #event entries on my_view page?
- Replies: 2
- Views: 2091
Re: is there a variable to control #event entries on my_view page?
Thanks atrol, I'm surprised since there is so many other variables that control stuff like that. I will change it directly in the file I guess because it causes scrolling and nobody really uses it in our organization but sometimes the boss will glance at it to make sure we are actually doing work lo...
- 24 May 2023, 21:49
- Forum: Help
- Topic: is there a variable to control #event entries on my_view page?
- Replies: 2
- Views: 2091
is there a variable to control #event entries on my_view page?
windows
mantis 2.25.7
On the my view page is there a config variable to set the max number of events to display on the timeline in the right-side column?
mantis 2.25.7
On the my view page is there a config variable to set the max number of events to display on the timeline in the right-side column?
- 12 May 2023, 18:50
- Forum: General Plugin Discussion
- Topic: Email output could be much prettier
- Replies: 72
- Views: 196947
Re: Email output could be much prettier
Not really mad per se, just frustrated. I'm not a php coder and don't have this kind of time to spend on things like this. Myself and the other developers really like Mantis and we understand the open-source concept and support it, but it's hard when we rely on a product and need to add functionalit...
- 11 May 2023, 23:34
- Forum: EmailReporting
- Topic: Need help troubleshooting error
- Replies: 3
- Views: 18943
Re: Need help troubleshooting error
I think I figured it out. It was the new fix for their 15 year old memory leak that I had to undo to get everything to work again. See: viewtopic.php?p=74203#p74203
- 11 May 2023, 23:31
- Forum: General Plugin Discussion
- Topic: Email output could be much prettier
- Replies: 72
- Views: 196947
Re: Email output could be much prettier
NEVERMIND I figured out the problem. It was the recent fix for the Mantis memory leak when processing emails. They changed the code and I had to change it back to make everything work again. In /core/email_api.php is the following code: $t_log_msg = 'ERROR: Message could not be sent - '; if( is_null...