Search found 28 matches

by Phroobar
10 Oct 2023, 19:15
Forum: Help
Topic: One user cannot upload files
Replies: 9
Views: 7946

Re: One user cannot upload files

That did the trick. Thank You!
by Phroobar
09 Oct 2023, 16:51
Forum: Help
Topic: One user cannot upload files
Replies: 9
Views: 7946

Re: One user cannot upload files

We still have this problem when there are multiple columns on the load balancer. Right now we are only running one and the problem doesn't happen. When we run more than one and someone tries to upload a file, mantisbt will freeze up when uploading files. Here are from the log: [09-Oct-2023 09:09:37 ...
by Phroobar
05 Oct 2023, 17:24
Forum: Help
Topic: Adding parameters to connection string
Replies: 5
Views: 5023

Re: Adding parameters to connection string

Since Mantis doesn't allow you to pass an entire connection string from the config since p_dns$ is false, I modified the core\database_api.php to include $g_db = ADONewConnection($t_db_type) line 154 added $g_db->SetConnectionParameter('MultiSubnetFailover','Yes') This seems like very poor design ch...
by Phroobar
05 Oct 2023, 13:36
Forum: Help
Topic: Adding parameters to connection string
Replies: 5
Views: 5023

Re: Adding parameters to connection string

The web site is on IIS 8 on windows 2016 servers. Since the database is on an always on SQL server 2017 server, we need to add MultiSubnetFailover=yes to the connection string. Otherwise the server will time out. We are using ODBC driver 18 with latest adodb drivers and mantis 2.25.5.
by Phroobar
04 Oct 2023, 21:45
Forum: Help
Topic: Adding parameters to connection string
Replies: 5
Views: 5023

Adding parameters to connection string

How can I additional parameters to the database connection string?
by Phroobar
03 Oct 2023, 21:51
Forum: General Discussion
Topic: LDAP Access
Replies: 8
Views: 13966

Re: LDAP Access

Now the question is how do we get LDAP secured to work or StartTls. I've installed our company certificates on the servers. We set the $g_ldap_server = 'ldaps://prod-****:636'; It still returns 1401 LDAP server connection failed. Any ideas? $g_login_method = LDAP; $g_ldap_server = 'ldaps://prod-****...
by Phroobar
27 Sep 2023, 23:04
Forum: General Discussion
Topic: Connecting with odbc18 and multisubnetfailover
Replies: 4
Views: 10610

Re: Connecting with odbc18 and multisubnetfailover

is there a way to add multisubnetfailover=yes to the connection string?
by Phroobar
27 Sep 2023, 23:01
Forum: General Discussion
Topic: Notes adding copied text from clipboard
Replies: 2
Views: 13645

Re: Notes adding copied text from clipboard

From what I gather from the user, it is html web page.
by Phroobar
07 Aug 2023, 16:32
Forum: Help
Topic: One user cannot upload files
Replies: 9
Views: 7946

Re: One user cannot upload files

We are on 2.25.7. There are no errors in the web server / php logs that we can find. The browser console just shows it sitting there waiting.
by Phroobar
04 Aug 2023, 19:50
Forum: Help
Topic: One user cannot upload files
Replies: 9
Views: 7946

Re: One user cannot upload files

We are seeing this problem ramp up lately in our organization. Today we had over 500 out of 2500 uploads fail. It just freezes up. Looking at the history it seems to have always had this problem (with avg of 50 out of 3000 failing per day) but it has ramped up recently. We've rebooted servers and ta...
by Phroobar
04 Aug 2023, 18:28
Forum: Help
Topic: Upload freezing up for certain users
Replies: 1
Views: 6833

Upload freezing up for certain users

We are experiencing a problem where some users are freezing up when uploading files to Mantis. Not all users have this problem. Any ideas?
by Phroobar
27 Jul 2023, 17:12
Forum: General Discussion
Topic: Notes adding copied text from clipboard
Replies: 2
Views: 13645

Notes adding copied text from clipboard

I’ve noticed the ‘Notes’ section seems to automatically add copied text from within someone’s clipboards. The text is converted into a .png image file. I thought I’d bring this to your attention albeit this does not prove to be a massive inconvenience to us personally. Below is an image example of s...
by Phroobar
27 Jul 2023, 17:08
Forum: General Discussion
Topic: LDAP Access
Replies: 8
Views: 13966

Re: LDAP Access

We figured out how to get ldap to work. We needed to use a service account and password. LDAP is working now for us. Thanks everyone for you help.
by Phroobar
27 Jul 2023, 17:04
Forum: General Discussion
Topic: Logging of events
Replies: 5
Views: 10448

Re: Logging of events

That worked! Thank you very much.
by Phroobar
24 Jul 2023, 15:17
Forum: General Discussion
Topic: Logging of events
Replies: 5
Views: 10448

Re: Logging of events

This is under windows on IIS. I've got IIS configured for a log directory.