Unable to Edit Email using Administrator Account

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jax06
Posts: 4
Joined: 12 Nov 2020, 11:08

Unable to Edit Email using Administrator Account

Post by jax06 »

When I am trying to create new user then email field is not available, similarly when I am trying to update any user information then I am still not able to edit email address using administrator account.

So why I am not able to enter email address of new user ?
and why I am not able to update email addresses of already created users?

How can I do it again ? Did I change any settings ?

Please find attached screen shots while creating and updating user.

Please help. Thanks.
Attachments
creating user.png
creating user.png (19.34 KiB) Viewed 224 times
update user.PNG
update user.PNG (22.74 KiB) Viewed 224 times
atrol
Site Admin
Posts: 7896
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Unable to Edit Email using Administrator Account

Post by atrol »

Maybe you have configured ldap login and set option use_ldap_email
Please use Search before posting and read the Manual
jax06
Posts: 4
Joined: 12 Nov 2020, 11:08

Re: Unable to Edit Email using Administrator Account

Post by jax06 »

Thanks atrol :)

Yes I have configured ldap login and but previously I was able to edit and also able to add emails.
where I can check this option and change it ?
atrol
Site Admin
Posts: 7896
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Unable to Edit Email using Administrator Account

Post by atrol »

Most of the options can be set in file config_inc.php and/or the database
For more information read the Adim Guide https://mantisbt.org/docs/master/en-US/ ... nfig.intro
Please use Search before posting and read the Manual
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