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Unable to Edit Email using Administrator Account

Posted: 11 Jan 2021, 14:36
by jax06
When I am trying to create new user then email field is not available, similarly when I am trying to update any user information then I am still not able to edit email address using administrator account.

So why I am not able to enter email address of new user ?
and why I am not able to update email addresses of already created users?

How can I do it again ? Did I change any settings ?

Please find attached screen shots while creating and updating user.

Please help. Thanks.

Re: Unable to Edit Email using Administrator Account

Posted: 11 Jan 2021, 19:38
by atrol
Maybe you have configured ldap login and set option use_ldap_email

Re: Unable to Edit Email using Administrator Account

Posted: 12 Jan 2021, 09:38
by jax06
Thanks atrol :)

Yes I have configured ldap login and but previously I was able to edit and also able to add emails.
where I can check this option and change it ?

Re: Unable to Edit Email using Administrator Account

Posted: 12 Jan 2021, 19:11
by atrol
Most of the options can be set in file config_inc.php and/or the database
For more information read the Adim Guide https://mantisbt.org/docs/master/en-US/ ... nfig.intro