Please read this if you have problems with emails

[s_h]

the testmail.php send mail successfully. but the mantis system not send any mail. how can i see why?

[danielgrant007]

Hi ,
I ve tried to configure email for our company mantis bug tracker but I m unable to get emails. I ve done the same exact setup, what could be the issue, Where do I specify the email subject and body and all?
Thanks

[danielgrant007]

I have been implemented all shown method including the testmail.php.
here testmail.php when it running in the brower is loading and showing blank page but not sending any mails.
Even i had made changes in the xampp/php/php.ini and xampp/sendmail/sendmail.ini as shown in the xampp tutorial.
please help me out of this issue.

[tomeczekstecc]

Hi.

I'm looking for some help. I just can't get email notification work. No error - juast no email delivery.

I don't use XAMPP/WAMPP i I gost this app on Digital Ocean's Droplet Ubuntu 18.04. My config_inc.php are as follows:
$g_allow_signup = ON;
$g_enable_email_notification = ON;
$g_phpMailer_method = 2;
$g_smtp_host = 'smtp.gmail.com';
$g_smtp_connection_mode = 'ssl';
$g_smtp_port = 465;
$g_from_email = 'tom******@gmail.com';
$g_smtp_username = 'tom******@gmail.com';
$g_smtp_password = '"***************';
$g_administrator_email = 'tom******@gmail.com';
$g_email_receive_own = ON;
$g_allow_blank_email = ON;
$g_email_send_using_cronjob = OFF;
$g_log_level = LOG_EMAIL | LOG_EMAIL_RECIPIENT | LOG_LDAP;;

I tried everything in this issue but no result. Thanks for any help

[shubharora734]

I'm using IIS 7 for my mantis 1.2.5 and I can't make the email work I did the settings you suggests but there are no emails been sent for the signup account.
boi hrms
teatv

[Maska+]

Hello everyone, first of all, thank this community for all the information and help they give us to be able to use Mantis.

We have a small problem, and that is that since always, we have been able to use Mantis and send emails, except when a user requests that their password be reset because they have lost it. The email that should reach the user does not reach them, however the emails of the incidents and the creations of new users arrive perfectly.

We have the domain hosted on Google. Mantis version 1.2.0 and works on Linux

Thanks.